AccuBooks
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Knowledge Base

Browse FAQs and common solutions

Frequently Asked Questions
Quick answers to common questions

How do I connect my Stripe account?

Go to Connections, click "Connect" next to Stripe, and authorize access using your Stripe credentials.

How does auto-reconciliation work?

Our system matches bank deposits to platform transactions using amount, date, and description patterns.

Can I customize categorization rules?

Yes! Go to Categorization and create rules with conditions based on platform, description, amount, and more.

How do I sync to QuickBooks?

Connect your QuickBooks account and configure sync settings. Categorized transactions will auto-post to your ledger.

What happens if a reconciliation fails?

Unmatched transactions appear in the Reconciliation page where you can manually match or flag for review.

Still need help?

Our support team is available Mon-Fri, 9am-6pm PST